CREDITS & POLICIES

Credits

All the amazing people who made this possible

Contents

 

Volunteers: Tommaso Zavattaro, Monica Marescalchi, Fiona Scull, Toni Hilton, Paola Casulli, Costanza Gaia, Gianni Siccardi, Margherita Rava, Vincenzo Bagnetto, Margherita Bisello, Uddhava Grigioni, Elena Defrancisci, Mariachiara Ghilardi, Jasmin Reck, Federica Cunego, Fabio Bandiera, Elio Lussu, Manu Arjuna, Maurizia Ciccia, Stefano Musso, Corinne Widmer, Ivan Moai Pica

 

Local Advisors: Angela Servidio, Katia Servidio, William Scorrano, Mirella Ruo, Vincenzo Moretti, Katja Lazzarino, Davide Bonsi, Mariangela Cibrario, Paolo Sassone, Laura Gobbi, Valentina Lusona

 

Guest Writers: Brigitte Hutter, Simon Woof, Karen Van Crombrugge, Mattia Pastore, Abdirahman Shaibu, Henry Moore, Sharon Wagner

Web Developement

 

Web & Graphic Design: Monica Marescalchi
Web Marketing & Social Media Management: Tommaso Zavattaro
Consultings: Alessandro Mangiameli and Mirco Castellano
Translations: Fiona Scull
Photo Courtesy of: Silvano Ghirardo, Mirta Carle, Mauro Peracchio, Domenico Rota, Lorena Beccaro
Image Courtesy of: Freepik from www.flaticon.com; Unsplash; Thomas Hawk; Carandol Eruaphadion

 

Support

Legal & Administrative Advice: CSVAA Alessandria
Contributors
: Antonella Calvo, Marco Pasquino, Simone Berra, Edoardo De Capitani, Davide Mazzucco, Paola Baracco

Privacy & Cookie Policy

Monferrato Delights (“the Website”) is owned and operated by Associazione Wanderlust, Not-for-profit association based in Italy. This policy explains how the Website may use the information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy carefully; by accessing the Website you confirm to have understood and agreed to them.

 

Policy Statement

This policy sets out how we uses and protects any information that you provide us. Preservation of your privacy is important to us and we are committed to letting you know how we use your personal information and to making only responsible use of your data. If you agree to share your personal details you still keep your rights given by the Data Protection Act 1998 and the GDPR, EU Regulation n. 2016/679. Please be assured that we will never sell your personal data, and will only share it with third parties where we have your permission and/or where it is necessary for us to fulfil a contract or service obligation.

If you have any questions about this policy or how we use personal data please contact the Data Protection Officer by email at: info /at/ monferratodelights . com

 

Information about you

We collect personal data provided by you. This includes information you give us when you:
Sign up to receive communications from us e.g. Newsletter, events, offers etc.

  • Join one of our activities/services
  • Participate in one of our programmes or projects
  • Complete a form/referral form (e-form or hard copy)
  • Make a donation or provide a gift
  • Join us as a Network Member

The type of information we collect may include some or all of the following:

  • Your name
  • Title
  • Email address
  • Physical address
  • Date of birth
  • Telephone numbers

We may also ask for some additional, non-personal information or for health and wellbeing activities and projects we may ask additional lifestyle, equality and health related questions.

 

Sensitive personal data

If you participate in some of our activities or projects/programmes you may be asked to provide personal health data. We use this data in an anonymised format to understand how the project may have benefited you and to provide our funders with impact reports (See Anonymised data section).

Sensitive personal data may also be collected as part of event registration to ensure access arrangements are catered for and in case of accident reporting for an organised event. In the event of an accident, sensitive personal information may be shared with our insurance company in line with our legal and insurance obligations.

When sensitive personal data is collected we will take extra care to ensure your privacy rights are protected.

 

What we do with your personal data

When you contact us, we may need to collect some personal details to fulfil your request. We will only collect the personal information required to fulfil your request and it will only be used for this purpose, unless you have given us consent to use it for other purposes.

Your personal information will only be used with your consent to:

  • Process your requests
  • Provide you with information you have asked us for
  • Fulfil orders
  • Administer fundraising activity and donations and support received
  • Manage your participation relating to our services, activities, programmes, projects and all other services which you have joined
  • Provide you with information and services relevant to being a Member
  • Perform our obligations to fulfil membership administration and contracts
  • Administer competitions and prize draws
  • Support in the evaluation of our services, activities, programmes and projects. See Evaluation Data below.

 

Disclosing and sharing data

We will only share your personal information in the following circumstances:

  • With your consent
  • When the law says we must
  • Where we have good reason to believe that failing to do so would put you or someone else at risk

 

We will never sell or rent your information to third parties for marketing purposes however we will share your personal information with third party services who provide us with services e.g. for Members and suppliers your name and address may be shared with our selected accountancy firm in order to process your membership/renewal/goods invoice.

In addition, projects, programmes and activities we provide may involve working with third party support and delivery organisations. Essential personal information may be shared with your consent in order to manage your participation in these events and activities.

Where we enter into an arrangement with a third party we do this by entering into an agreement which imposes requirements on how they should keep your information confidential and secure.

Where we are under a legal or regulatory duty to do so, we may disclose your details to the police, regulatory bodies or legal advisors, and/or, where we consider this necessary, to protect the rights, property or safety of Associazione Wanderlust, its personnel, visitors, users or others.

 

Anonymised Data

We use anonymised data for statistics, reports, summaries, evaluation and development purposes. This is so we can develop our work and demonstrate our impact. By anonymising personal data, it can no longer be linked to any particular person. This anonymised data helps us to inform our actions and improve our campaigns, projects, services and materials. It may be shared with our funders, partners and other organisations who support us in monitoring, delivering and achieving our aims and objectives.

 

When you give us your information, you also agree to:

Allow your personal information to be stored onto a record containing your basic details in line with your preferences and choices. This will ensure you will automatically receive news, updates and information you have asked for without having to contact us multiple times, eliminating the need to repeat the same information to us each time you contact us.

The information we will collect will be dependent on what you have elected to receive. The types of information available are listed below (note this is not an exhaustive list and may change in the future):

  • Organisation Newsletter
  • Events, activities and offers
  • Network Newsletter
  • Organisation Newsletter
  • Events, activities and offers (communication by email as and when information is available)
  • Funding opportunities (communication by email as and when funding is available)

 

Opting Out

You can opt out of receiving information from us by accessing our website http://www.monferratodelights.com/contacts/ or emailing at: info /at/ monferratodelights . com

 

Information from Social Networking Sites

Our Site includes interfaces that allow you to connect with social networking sites (each an “SNS”). We post content on Twitter, Google+, Tumblr, Pinterest, YouTube and Facebook and advise you check their privacy policies (which can be found using the above links). If you connect to an SNS through our site or other services, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

 

Web statistics

We collect web statistics automatically about your visit to our site based on your IP address. This information is used to help us track what people are doing on the site so that we can improve it and also evidence our impact. We do not use this information to identify you as an individual and you will remain anonymous, unless you identify yourself by completing one of our online forms.

Google’s privacy policy is here: https://policies.google.com/privacy?hl=en
Google’s Terms are here: https://policies.google.com/terms?gl=GB&hl=en

 

External providers

We use external providers to help us manage the provision of newsletters, events, activities and offers, funding opportunities and event registration and bookings.

Google Forms
We use Google Forms to help us manage, register and conduct surveys in relation to projects/programmes we may be responsible.

Any data you submit will be used by us and/or suppliers, third party support and delivery organisations to contact you and provide you with the services or information you have requested.

Google’s privacy policy is here: https://policies.google.com/privacy?hl=en
Google’s Terms are here: https://policies.google.com/terms?gl=GB&hl=en

 

Please note that these organisations provide us with a third-party service that is not owned or managed by us.

This privacy policy only refers to the way we will use your information. You should also review the third party provider’s privacy policy as we do not accept any responsibility or liability for their policies.

 

Security

Security of your data is very important to us and we have appropriate business systems and processes in place to ensure your data is kept safe and secure and to prevent the loss, misuse or alteration of information you give us.

Where we store personal data on spreadsheets these are password protected and access is limited on a need to know basis. The majority of communications from us are sent by e-mail. For ease of use and compatibility, communications will not be sent in an encrypted form.

E-mail, unless encrypted, is not a fully secure means of communication. Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects we cannot bear responsibility for all communications being virus-free.

 

How to see the information we hold about you, make changes or ask us to stop using your data

Under the Data Protection Act 1998 and the GDPR, EU Regulation n. 2016/679, you can ask for the following information:

  • Confirmation that your personal data is being processed by us
  • A description and copy of the personal data
  • The reasons why the data is being processed
  • Details of who we have, or might, give it to

You have a right to ask us to stop processing your personal data, and if it’s not necessary for the purpose you provided it to us for (e.g. registering you for an event, receiving our eNewsletter) we will do so. Contact us at info /at/ monferratodelight . com if you have any concerns.

You have a right to ask for a copy of the information we hold about you. If there are any discrepancies in the information we provide, please let us know and we will correct them.

If you want to access your information, send a description of the information you want to see and proof of your identity by post to Data Protection Officer (details provided in Section 16). We do not accept these requests by email so we can ensure that we only provide personal data to the right person.

 

Other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

COOKIES

In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website, or which may be dropped by third parties through our websites. Please be reassured that we are working on other privacy and cookie-related improvements to the Website.

 

WHAT IS A COOKIE?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

 

COOKIES USED ON THE WEBSITE

A list of all the cookies used on the Website by category is set out below.

 

STRICTLY NECESSARY COOKIES

These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

 

PERFORMANCE COOKIES

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

 

FUNCTIONALITY COOKIES

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device. These cookies allow the Website to remember choices you make and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

 

TARGETING OR ADVERTISING COOKIES

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

 

THIRD PARTY ADVERTISING AND ANALYTICS COOKIES

Are placed by or on behalf of independent advertisers who are advertising on our site. These cookies may be placed within the advertisement and elsewhere on our site. They are anonymous – they cannot identify individuals. They are used for statistical analysis by allowing the advertiser to count how many people have seen their advertisement or have seen it more than once. They might also allow the advertiser to tailor advertising to you when you visit other websites. We have no access to third party cookies and third party organisations have no access to ours. The third party organisations that place cookies have their own strict privacy policies.

 

BEHAVIOURAL ADVERTISING AND ONLINE PRIVACY

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB’s self-regulatory scheme to allow you greater control of the advertising you see.

 

USING BROWSER SETTINGS TO MANAGE COOKIES

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of the Website’s essential features, we recommend you leave them turned on. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

 

DISCLOSING YOUR INFORMATION

We will never disclose your information to anyone outside the Associazione Wanderlust except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business. Whenever we transfer personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.

 

OTHER WEBSITES

The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

 

ACCESSING YOUR INFORMATION

To obtain a copy of the information we hold about you, contact us (view our contacts below). Please explain any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.

 

Other information

This Privacy Policy may be updated from time to time, so please check it periodically.
May 2018

 

Data Protection Officer and Contacts

If you have any queries, please contact us at:

Associazione Wanderlust
Strada Corte 10, 15030 Terruggia (AL) Italy
associazionewanderlust /at/ gmail . com
info /at/ monferratodelight . com